The KTA conducted a customer satisfaction survey earlier this year to find out what our travelers want and expect from us. Like past surveys, the results provide guidance to our direction and quest for excellent customer service. Open this file to view the 2016 results summary.
We are so thankful only minor injuries occurred as a result of the April 27, 2016 early morning crash, where a semi ran through a toll booth. As unfortunate as it is, this accident highlights the reasons why KTA is working to modernize its system. An Open Road (or Gateless) Tolling system will provide a safer, free-flowing experience in the future.
Watch: KTA's Long Term Needs Study
Watch: Q&A: Video Enforcement
Read: Gateless Tolling
For the past year, KTA leadership has been working to update its Long Term Needs Study. This study identifies preservation, modernization and enhancement needs of the Turnpike for the next 10 years. To read the study in its entirety, including an executive summary, click here.
KTA's new leadership has been working on safety enhancements and improvements to ease flooding concerns for nearly two years. We know you have concerns and we're working hard to meet your expectations. Click this link to see what we've been working on and our plans for the immediate future. http://bit.ly/1JWkTjt
On Friday, July 10, at approximately 5 pm, a northbound vehicle hydroplaned and lost control on the wet roadway at MM 118 on the Kansas Turnpike/I-35. The vehicle left the roadway and entered an area of rapidly moving floodwater in the northbound ditch. This was due to the flash flooding that was occurring in the area.
The driver has been identified as 21-year-old Zachary Clark of Keller, Texas.
This information has been provided from KHP’s preliminary investigative report. No other information is available at this time as the investigation is still ongoing.
There are six service areas along the length of the Turnpike. Each service area offers food, fuel, and rest-room facilities.