Customer Service Representative

Full-Time

Department: Business Services & Customer Relations

Location: Wichita, KS

Salary Range: $14.875 - $18.843 /hour

Posted: Oct 18, 2019

Definition and Examples of Work

Latitude and Impact of Position

This position works independently and as part of a team, including providing input and problem solving with others to complete tasks. Most assigned duties are consistent from day to day with input from the employee to arrange tasks for completion. Negotiation and persuasion is used with internal and external customers and vendors on a daily basis. Decision making is typically done independently within established company guidelines in regard to decisions affecting the individual’s work tasks. Successful completion of job tasks significantly impacts customer satisfaction and external company image.

Work Environment

The work environment described here is representative of the general work environment for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATION

Required Knowledge, Skills and Abilities

Preferred Knowledge, Skills and Abilities

Required Education and Experience

Certification, License, Registration

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Requirements

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